Services

We deliver superior service activating the power of the DATATRAK ONE® Unified Experience™ by aligning our service delivery processes and our unified technology. Our Project Managers, Trial Designers, Solution Center, Technology Services and Development Teams all provide expertise and assistance to make certain your eClinical projects are successful.

DATATRAK Clinical and Consulting Services (DCCS) is a highly motivated team of professionals, offering a range of expertise in clinical programs to help augment your service needs.

Training
The DATATRAK Training Department has an industry-wide reputation for thorough training programs delivered by knowledgeable Learning Solution Specialists. DATATRAK offers a variety of hands-on training options to ensure customers receive services that fit their trial scope.

Support
The DATATRAK Solution Center is not a typical help desk; it is a personalized single-point of contact who understands your needs and proactively provides tailor fit solutions for all your questions.

Learning Center
Our extensive knowledge base covers topics in every area of eClinical. Find information you need, when you need it, organized by category or instruction topics.

SaaS Hosting
DATATRAK offers clients the benefits of Software as a Service (SaaS) delivery, simplifying the process of activating the Unified Experience™ for our clients. The DATATRAK system infrastructure uses industry-leading technology to securely deliver enterprise applications, provide superior performance and sustain maximum application uptime. Our offering uses a three-tier architectural design: user interface, application servers and database servers, all focused on Scalability, Redundancy and Performance.

Standards
DATATRAK supports a variety of Industry Standards in order to help clinical studies become more efficient, safer, and easier to submit to regulatory agencies.

Trial Design
With experience across a wide variety of therapeutic areas and trial Phases, our DATATRAK Trial Design team can help you eCRF Design, Randomization & Inventory, Custom Reports, and Mid-Study Changes to safely accelerate your trial.