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Software Implementation Specialist

At Datatrak, we relentlessly pursue the innovation of eClinical Solutions within the Life Sciences industry, which are designed to maximize efficiency in your clinical trial research. Our cloud-based solution eliminates the need for expensive hardware or software, and can be accessed from anywhere in the world, at any time. Our solutions and services offer you a smarter way to create, monitor and analyze your research, providing meaningful insights that allow you to optimize your processes from all aspects.

This is an exciting opportunity for a Software Implementation Specialist who will be responsible for working with our clients to create and validate clinical trials within the Datatrak Enterprise Cloud. The Software Implementation Specialist is a hybrid role who will be responsible for designing specifications, study configuration, and software quality testing of the Datatrak Enterprise Cloud. 

Location: Remote


  • Responsible for knowledge of the specifications, design best practices, and validation
    best practices.
  • Develop and maintain project data specifications and standards, considering the needs
    of individual studies within the project.
  • Responsible for designing the DataArchitect based on customer requirements.
  • Responsible for executing predefined test cases, writing custom test cases, and
    reviewing test cases for peers.
  • Collaborate with project implementation team(s) to address requests and/or changes to
    the database systems.
  • Provide input into project and study timelines and client contractual agreements.
  • Responsible for ensuring all requirements are documented and tracked appropriately for
    specifications, design, and testing.
  • Communicate knowledge of the product to the project and study teams, to ensure
    consistency in understanding and implementation across a project.
  • Provide input for software enhancement by communicating internal and external user requests to the System Owner.
  • When required take the initiative in problem-solving, requirements gathering, process improvements, and enhancements.
  • Other tasks as assigned.


  • Advanced skills in MS Office Suite (Outlook, Excel, Word)
  • Proficient analytical and technical acumen
  • Ability to communicate effectively with all levels of personnel, including collaboration with remote team members
  • Effective organizational and time management skills
  • Intellectually curious
  • Ability to work independently and to prioritize work to meet deadlines and daily requirements
  • Creative problem solver
  • Two-year technical degree or equivalent experience

Preferred Qualifications:

  • Experience in testing methodology and/or software testing
  • Experience with clinical trial eCRF design
  • Experience creating and updating clinical trial eCRF specifications
  • Bachelor’s degree from an accredited institution
  • Basic HTML, XML, and/or other programming knowledge
  • Experience working in a remote setting

Submit resumes

Please specify position to Laura Stuebbe