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Professional Services

Datatrak is committed to providing an unparalleled customer experience, working to ensure every client is impressed with our products, services, and partnership. With over 20 years of experience, the Datatrak Clinical Consulting Services (DCCS) is ready to guide our clients to success.

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Clinical Trial Professional Services

With the following available service offerings, the DCCS team is the technology focused extension of your clinical study team that changes every project into a turnkey engagement.

Project Management

Without effective leadership, the best laid plans often go astray. At Datatrak, our Project Management team works side by side with you, our client, to ensure we understand your project’s goals and constraints while they lead our effort to integrate with your team to collectively achieve your desired project results. Our Project Managers foster free flowing collaboration and communication so our customers maintain visibility and transparency on their projects so that, together, we are well positioned to exploit opportunities and mitigate risks as they are presented. 

Solution Consulting

Have an atypical problem to solve? No worries, leverage our extensive customer and technology experience to work with your team to design the innovative solutions that address your needs. Our team is here to understand your needs and guide the development of your design and implementation strategies. Our team will empower your organization to utilize the Datatrak Enterprise Cloud to maximize your ROI.

Trial Design

The best clinical trial databases are built with a clear understanding of the customer’s needs and product capabilities, ensuring the end product aligns with expectations. With experience that spans all product types and study phases, let Datatrak lead you through the process so that, together, we can reduce your study startup time without compromising the value of your investment.

Clinical Trial Design

Training

At Datatrak, our goal is to provide the most innovative eClinical solutions bundled with premier service offerings to optimize your clinical trials. We have an extensive library of web-based eLearning modules that allow our customers to effectively scale their training efforts. These modules can be accessed anywhere, at any time, and by any user with access to the internet. This is a convenient and effective way for clients to learn about platform functionality at their own pace.

We also understand that not all platform features can be effectively packaged into an eLearning program. For more complex functions and as an alternative knowledge transfer model, Datatrak’s Learning Solutions Specialists offer options for either instructor-led web-based or onsite training sessions. These sessions can be tailored to allow a more personalized and interactive experience that will focus on the specific needs of each client. This option allows for flexibility to decide which roles different users need to focus on.

Related Resources

Clinical Trial Design

Datatrak Trial Design streamlines the entire eClinical design-to-deployment process using a single tool, with no downtime for mid-study changes.

Enterprise Platform

Datatrak’s enterprise platform includes a variety of eClinical solutions to enhance your trial’s operations including EDC, CTMS, eCOA, ePRO, and more.

Support

The Datatrak Solution Center is staffed 24/7 by highly trained employees, providing support in a timely manner. Contact us today.

Let Us Empower Your Next Clinical Trial

A Datatrak expert is ready to help you get started. Send us a message here, and we will contact you shortly to help make your next trial a success.