Professional Services

Without effective leadership, the best laid plans often go astray. At Datatrak, our Project Management team works side by side with you, our client, to ensure we understand your project’s goals and constraints while they lead our effort to integrate with your team to collectively achieve your desired project results. Our Project Managers foster free flowing collaboration and communication so our customers maintain visibility and transparency on their projects so that, together, we are well positioned to exploit opportunities and mitigate risks as they are presented. 

Have an atypical problem to solve? No worries, leverage our extensive customer and technology experience to work with your team to design the innovative solutions that address your needs. Our team is here to understand your needs and guide the development of your design and implementation strategies. Our team will empower your organization to utilize the Datatrak Enterprise Cloud to maximize your ROI.

The best clinical trial databases are built with a clear understanding of the customer’s needs and product capabilities, ensuring the end product aligns with expectations. With experience that spans all product types and study phases, let Datatrak lead you through the process so that, together, we can reduce your study startup time without compromising the value of your investment.

At Datatrak, our goal is to provide the most innovative eClinical solutions bundled with premier service offerings to optimize your clinical trials. We have an extensive library of web-based eLearning modules that allow our customers to effectively scale their training efforts. These modules can be accessed anywhere, at any time, and by any user with access to the internet. This is a convenient and effective way for clients to learn about platform functionality at their own pace.

We also understand that not all platform features can be effectively packaged into an eLearning program. For more complex functions and as an alternative knowledge transfer model, Datatrak’s Learning Solutions Specialists offer options for either instructor-led web-based or onsite training sessions. These sessions can be tailored to allow a more personalized and interactive experience that will focus on the specific needs of each client. This option allows for flexibility to decide which roles different users need to focus on.